Shipping Policy

Order Processing

  • Orders are processed within 1-2 business days (Monday through Friday, excluding holidays)
  • Order cutoff time is 5pm EST Monday-Friday
  • You'll receive a confirmation email with tracking information once your order ships

Shipping Details

  • Cost: FREE shipping on all orders within the United States
  • Carrier: USPS for all standard shipments
  • Delivery Time: 3-7 business days transit time after processing
  • Service Area: Continental United States
  • Restrictions: We do not ship to P.O. boxes - physical address required

We ship directly from our third party fulfillment partners.

Tracking Your Order

  • Use the tracking number provided in your shipment confirmation email
  • Monitor your package's journey from our facility to your doorstep

Lost or Damaged Items

  • Contact us immediately at help@emfcanopy.co if your order is lost or arrives damaged
  • We'll promptly resolve the issue through replacement or refund

International Shipping

  • Currently, we only ship within the United States
  • International shipping options may be available in the future

Returns and Exchanges

  • Please refer to our Return Policy for detailed instructions
  • Contact help@emfcanopy.co to initiate any return or exchange process

For any questions about our shipping policy or to check on an order, please email us at help@emfcanopy.co.

Thank you for shopping with EMF Canopy Co!